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HomeOwner Guardian
Building a new home in NSW? HomeOwner Guardian helps you document every defect with timestamped photos, severity ratings, and reports formatted for NSW Fair Trading or NCAT proceedings.
Under the NSW Home Building Act 1989, builders must fix structural defects for up to 6 years and non-structural defects for 2 years. But without proper documentation, proving defects existed during the warranty period becomes nearly impossible. Guardian creates a legally defensible evidence trail from day one.
Log cracking, water ingress, uneven surfaces, incomplete work, non-compliant installations, and any deviation from your building contract. Each defect is tagged with severity (critical, major, minor), location, photos, and timestamps that cannot be altered.
If your builder refuses to fix defects, you can generate a comprehensive defect report suitable for lodging complaints with NSW Fair Trading or taking action through NCAT (NSW Civil and Administrative Tribunal). Our reports include all evidence in chronological order with photo attachments.
Share your defect log with your private building inspector or certifier. They can verify your documented defects match their independent findings, strengthening your case significantly.
Join Australian homeowners who are documenting their construction journey with Guardian. Free to start — no credit card required.
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